“I can’t get referrals!” March 1, 2008
Posted by pynkprincess in bookings, customers, ideas, marketing, sales, tips.trackback
This is a great way to use the tools you already have to get more referrals.
At some point in your SCC, tell your clients to turn their customer profile over. Then say “On the back is a space for you to give the names and numbers of friends who might like a free facial. Go ahead and get your cell phone out and look up the names and numbers. For each name and number, you will get _________.” Offer a discount on one product or whatever else might be a good incentive. (Such as a free lipstick for 5 names and numbers or 5-10% off a product for each name and number.)
When you call the referral, be sure to mention the name of the person who referred her and also mention that her friend “arranged” for her to have a $20 gift certificate to spend at her facial. It does wonders!
Use this technique to build you referral business and watch your profits soar!
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